Privacy Policy
Last updated: February 2026
1. Introduction
Your Cost Consult ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with UK GDPR and the Data Protection Act 2018.
2. Data Controller
Your Cost Consult is the data controller for the personal information we process. You can contact us at hello@yourcostconsult.co.uk
3. Information We Collect
We collect the following types of information:
Business Information:
- Company name and registration number
- Trading history and financial details
- Industry sector and business type
Contact Information:
- Name, email address, and phone number
- Business address
- Position within the company
Application Information:
- Finance requirements and purpose
- Existing finance arrangements
- Preferred terms and urgency
4. How We Use Your Information
We use your personal data to:
- Process your finance application
- Share your details with relevant lenders on our panel
- Facilitate connections between you and suitable lenders
- Communicate with you about your application
- Improve our services
- Comply with legal obligations
5. Legal Basis for Processing
We process your data based on:
- Consent: You provide explicit consent when submitting an application
- Legitimate interests: Operating our introduction service
- Legal obligations: Complying with financial regulations
6. Sharing Your Information
We may share your information with:
- Lenders: To facilitate indicative offers
- Service providers: Who help us operate our platform
- Legal authorities: When required by law
We do not sell your personal data to third parties.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
We retain your personal data for:
- Active applications: Duration of the application process plus 6 years
- Completed applications: 6 years from completion (for regulatory compliance)
- Unsuccessful applications: 2 years from last activity
9. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal obligations)
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Object: Object to processing based on legitimate interests
- Withdraw consent: At any time, where processing is based on consent
10. Cookies
We use essential cookies to operate our platform and analytics cookies to improve our services. See our Cookie Policy for detailed information.
11. Third-Party Links
Our platform may contain links to lender websites. We are not responsible for the privacy practices of these third parties.
12. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or through our platform.
13. Complaints
If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
14. Contact Us
For any privacy-related questions or to exercise your rights, contact us at:
Email: hello@yourcostconsult.co.uk